Ticket #2779 (closed: fixed)

Opened 10 years ago

Last modified 5 years ago

MantidPlot crash after changing title

Reported by: Martyn Gigg Owned by: Roman Tolchenov
Priority: critical Milestone: Iteration 28
Component: Mantid Keywords:
Cc: Blocked By:
Blocking: Tester: Owen Arnold

Description

Dear Mantid Helpdesk

I just lost a huge amount of reduced data when Mantid crashed after a segmentation fault. This occured while double clicking on a graph to change the titles. According to the WISH instrumetn scientists this is a known bug in Mantid for some time now.

I earnestly request that you try to fix this bug. A data plotting package without the ability to change the plot titles is not really acceptable. Also - as a user on WISH - this has mean the loss of reduced data which took some considerable time (hours) to analyse.

best wishes

Ross

Change History

comment:1 Changed 10 years ago by Martyn Gigg

  • Priority changed from major to critical

comment:2 Changed 10 years ago by Roman Tolchenov

  • Owner set to Roman Tolchenov
  • Status changed from new to assigned

comment:3 Changed 10 years ago by Roman Tolchenov

  • Status changed from assigned to accepted

comment:4 Changed 10 years ago by Roman Tolchenov

(In [10624]) I couldn't reproduce the crash but found a bug in plotting the error bars which could be the reason for the crash. Disabled some of the plot pickers as they can also crash MantidPlot. re #2779

comment:5 Changed 9 years ago by Roman Tolchenov

  • Status changed from accepted to verify
  • Resolution set to fixed

comment:6 Changed 9 years ago by Owen Arnold

  • Status changed from verify to verifying
  • Tester set to Owen Arnold

comment:7 Changed 9 years ago by Owen Arnold

  • Status changed from verifying to closed

Able to change plot title, y-axis and x-axis names. Cannot see why this renaming wouldn't work on production data in anger, but very little information provided with ticket so impossible to trace exact execution route that lead to the crash.

comment:8 Changed 5 years ago by Stuart Campbell

This ticket has been transferred to github issue ​3626

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