Ticket #6652 (closed: worksforme)

Opened 8 years ago

Last modified 5 years ago

Crash: when navigating folders to load a project

Reported by: Nick Draper Owned by: Harry Jeffery
Priority: critical Milestone: Release 3.3
Component: MantidPlot Keywords:
Cc: Blocked By:
Blocking: Tester: Karl Palmen

Description (last modified by Harry Jeffery) (diff)

Raised by Jon Taylors users, seen on ubuntu 12_04

Steps:

  1. Save a mantid project
  2. close mantid and reopen
  3. Browse folders to tery to reload project
  4. Keep browsing folders -> segfault

The project is never actually loaded, the fail is on browing the folders to load it.

Change History

comment:1 Changed 8 years ago by Roman Tolchenov

  • Status changed from new to accepted

comment:2 Changed 7 years ago by Nick Draper

  • Milestone changed from Release 2.5 to Release 2.6

Moved to r2.6 at the end of r2.5

comment:3 Changed 7 years ago by Nick Draper

  • Status changed from accepted to assigned

comment:4 Changed 7 years ago by Nick Draper

  • Status changed from assigned to new

comment:5 Changed 7 years ago by Nick Draper

  • Milestone changed from Release 2.6 to Backlog

Moved to the Backlog after R2.6

comment:6 Changed 7 years ago by Russell Taylor

  • Status changed from new to inprogress

Sorry - gave wrong ticket number.

Last edited 7 years ago by Russell Taylor (previous) (diff)

comment:7 Changed 7 years ago by Russell Taylor

  • Status changed from inprogress to new

comment:8 Changed 7 years ago by Nick Draper

  • Status changed from new to assigned

Bulk move to assigned at the introduction of the triage step

comment:9 Changed 6 years ago by Nick Draper

  • Owner changed from Roman Tolchenov to Harry Jeffery

comment:10 Changed 6 years ago by Nick Draper

  • Milestone changed from Backlog to Release 3.3

comment:11 Changed 6 years ago by Harry Jeffery

  • Status changed from assigned to verify
  • Resolution set to worksforme
  • Description modified (diff)

I have been using the folder navigation dialogue regularly for several weeks whilst working on #9970 and so far have not experienced this crash once. I'm running Ubuntu 14.04.

Can't reproduce at all.

comment:12 Changed 6 years ago by Karl Palmen

  • Status changed from verify to verifying
  • Tester set to Karl Palmen

comment:13 Changed 6 years ago by Karl Palmen

  • Status changed from verifying to closed

No problem on Windows7

comment:14 Changed 5 years ago by Stuart Campbell

This ticket has been transferred to github issue ​7498

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