Ticket #2259 (closed: fixed)

Opened 10 years ago

Last modified 5 years ago

Can't load Muon nexus files

Reported by: Anders Markvardsen Owned by: Anders Markvardsen
Priority: critical Milestone: Iteration 27
Component: Mantid Keywords:
Cc: Blocked By:
Blocking: Tester: Nick Draper

Description

Using MantidPlot version 1.1.0 build 19/01/2011 I get the following error message when

1) Load->Nexus and then selecting any of the MUSR nenux files from the Test/Nexus directory, e.g.: MUSR00015190.nxs

Error reading file C:/Backup/Backup_folder1/work/code/Mantid/mantid/Test/Nexus/MUSR00015190.nxs Error in execution of algorithm LoadNexus: Unable to read data in File: in C:/Backup/Backup_folder1/work/code/Mantid/mantid/Test/Nexus/MUSR00015190.nxs

And when trying to load file directly using LoadMuonNexus:

Error in execution of algorithm LoadMuonNexus: Unable to open File: in C:/Backup/Backup_folder1/work/code/Mantid/mantid/Test/Nexus/MUSR00015190.nxs

Change History

comment:1 Changed 10 years ago by Anders Markvardsen

  • Status changed from new to accepted
  • Owner set to Anders Markvardsen

Problem is that HDF 4 not supported on Windows 64. Hence the reason for crash.

So far no release for HDF 4 has been available but Nick just spotted that this might have chanced: ​http://www.hdfgroup.org/release4/obtain.html

Add this Windows 64 HDF 4 build to Mantid.

comment:2 Changed 10 years ago by Anders Markvardsen

  • Status changed from accepted to verify
  • Resolution set to fixed

Fixed in #2359. Tested this works which MUSR, EMU and HIFI Nexus files.

comment:3 Changed 10 years ago by Nick Draper

  • Status changed from verify to verifying
  • Tester set to Nick Draper

comment:4 Changed 10 years ago by Nick Draper

  • Status changed from verifying to closed

tested on version 1.1.9494

Works on MUSR, EMU, HIFI, ARGUS

comment:5 Changed 5 years ago by Stuart Campbell

This ticket has been transferred to github issue ​3106

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