Ticket #2450 (closed: worksforme)

Opened 10 years ago

Last modified 5 years ago

Crash while running EQSANS from the HFIR_Reduction GUI

Reported by: Brett Tully Owned by: Mathieu Doucet
Priority: major Milestone: Iteration 28
Component: Mantid Keywords:
Cc: Blocked By:
Blocking: Tester: Michael Whitty

Description

System crashes with the following errors when running EQSANS from the HFIR_Reduction GUI in 1.1.9517 RHEL 5. Both situations should throw an error, but I wouldn't expect them to crash the GUI; when run via the automatically generated script in each case, the error is handled as you would expect.

Crash 1: Error printed to Bash command line -> "An error occurred while running EQSANSTransmission. See results log for details."

  • Scattering data file: "...Test/Data/EQSANS_1466_event.nxs"
  • Click reduce
  • SOLVED by: using beam finder with data file: "...Test/Data/EQSANS_1466_event.nxs"

Crash 2: Error printed to Bash command line -> "An error occurred while running LoadSNSEventNexus. See results log for details."

  • Scattering data file: "...Test/Data/SANS2D/SANS2D00002500.nxs"
  • Click reduce
  • No solution found, but when the same process is run from a script, the error is handled and Mantid does not crash.

Change History

comment:1 Changed 10 years ago by Nick Draper

I understand that these are incorrect data files for this interface, but we should handle the errors without crashing

comment:2 Changed 10 years ago by Nick Draper

  • Owner set to Mathieu Doucet
  • Status changed from new to assigned

comment:3 Changed 10 years ago by Mathieu Doucet

  • Status changed from assigned to accepted

This ticket was created a while ago. Please tell the user to try with the latest version of MantidPlot. Crash 1 it now fixed (leaving the beam center to 0,0 will NOT produce meaningful results, but the reduction won't crash). Crash 2 is clear from the log in MantidPlot. EQSANS reduction needs event data. I may add a message to that effect.

comment:4 Changed 10 years ago by Mathieu Doucet

(In [10437]) Specify that we need event data. Re #2450

comment:5 Changed 10 years ago by Mathieu Doucet

  • Status changed from accepted to verify
  • Resolution set to worksforme

comment:6 Changed 10 years ago by Mathieu Doucet

Please verify and reopen the ticket as needed.

comment:7 Changed 9 years ago by Michael Whitty

  • Status changed from verify to verifying
  • Tester set to Michael Whitty

comment:8 Changed 9 years ago by Michael Whitty

  • Status changed from verifying to closed

These two examples no longer crash Mantid in 11111

comment:9 Changed 5 years ago by Stuart Campbell

This ticket has been transferred to github issue 3297

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