Ticket #2453 (closed: worksforme)
MantidPlot 64bit installer doesn't recognize Python 2.5 on Win 7
| Reported by: | Mathieu Doucet | Owned by: | Mathieu Doucet |
|---|---|---|---|
| Priority: | critical | Milestone: | Iteration 28 |
| Component: | MantidPlot | Keywords: | |
| Cc: | Blocked By: | ||
| Blocking: | Tester: | Michael Whitty |
Description
Installer should be flexible enough to know where the registry info is stored on different Windows versions.
It is currently not possible to install the 64bit version of MantidPlot on Windows 7.
Change History
comment:2 Changed 10 years ago by Mathieu Doucet
It installs, but I now get a popup saying "The application was unable to start correctly (0x000007b). Click OK to close the application." Anything else that was installed on that box?
comment:3 Changed 10 years ago by Martyn Gigg
Off hand could you try moving the plugins directory temporarily, just rename it to plugins_ and see if it works> We've just committed something for HDF4 on windows 64 an I don't if that could be an issue.
comment:4 Changed 10 years ago by Nick Draper
- Status changed from new to assigned
- Owner set to Mathieu Doucet
Mathieu,
Is this still a problem?
comment:6 Changed 10 years ago by Mathieu Doucet
- Status changed from accepted to verify
- Resolution set to worksforme
This does work now. The installer looks at a specific location in the register. The python installer needs to write to that location. This might be an issue for some users. So we might want to think about a way to fix that.
Mathieu,
We had a little bit of trouble with this yesterday on Owen's machine and the problem turned out to be that Python hadn't installed itself into the correct location in the registry.
The Mantid installer uses some Windows magic to correctly look up the install path in the registry. The installer that I got to work was
http://www.python.org/ftp/python/2.5.4/python-2.5.4.amd64.msi
Could you try that?