Ticket #3821 (closed: fixed)

Opened 9 years ago

Last modified 5 years ago

Fix Load Current Run on Muon Analysis interface

Reported by: Robert Whitley Owned by: Robert Whitley
Priority: critical Milestone: Release 2.0
Component: Mantid Keywords:
Cc: Blocked By:
Blocking: Tester: Peter Parker

Description

Load Current run doesn't work on the 32-bit XP laptop. The error is an unexpected exception.

Change History

comment:1 Changed 9 years ago by Nick Draper

  • Status changed from new to assigned
  • Owner set to Robert Whitley

comment:2 Changed 9 years ago by Robert Whitley

  • Priority changed from major to critical

comment:3 Changed 9 years ago by Robert Whitley

  • Status changed from assigned to accepted

The problem occurs when the computer isn't connected to the STFC network and is not unique to 32-bit machines.

Last edited 9 years ago by Robert Whitley (previous) (diff)

comment:4 Changed 9 years ago by Robert Whitley

Refs #3821. I've included catch statements for the error and written a message that will tell the user why the problem has occurred.

Changeset: a3355d3264fbea8f116e17ebc242a0c58a8515b6

comment:5 Changed 9 years ago by Robert Whitley

  • Status changed from accepted to verify
  • Resolution set to fixed

comment:6 Changed 9 years ago by Robert Whitley

Refs #3821. I've included catch statements for the error and written a message that will tell the user why the problem has occurred.

Changeset: a3355d3264fbea8f116e17ebc242a0c58a8515b6

comment:7 Changed 9 years ago by Peter Parker

  • Status changed from verify to verifying
  • Tester set to Peter Parker

comment:8 Changed 9 years ago by Peter Parker

  • Status changed from verifying to closed

Disconnecting from the network and then trying to load a run now results in the user being successfully presented with an error dialog.

comment:9 Changed 5 years ago by Stuart Campbell

This ticket has been transferred to github issue ​4668

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