Ticket #4551 (closed: invalid)

Opened 9 years ago

Last modified 5 years ago

MantidPlot crashes on startup if numpy is missing

Reported by: Russell Taylor Owned by: Martyn Gigg
Priority: minor Milestone: Release 3.1
Component: Python Keywords:
Cc: Blocked By:
Blocking: Tester: Russell Taylor

Description (last modified by Martyn Gigg) (diff)

Seen on a 64 bit Windows install.

While trying to get IPython working I'd moved numpy out of the way (i.e. renamed the numpy folder in bin\Lib\site-packages), and forgot to revert this before trying to start MantidPlot again. The outcome is that I get a "MantidPlot.exe has stopped working message". Looking into the details it's pinning the blame on _kernel.pyd.

Change History

comment:1 Changed 9 years ago by Russell Taylor

  • Summary changed from MantidPlot crashed on startup if numpy is missing to MantidPlot crashes on startup if numpy is missing

comment:2 Changed 9 years ago by Nick Draper

  • Status changed from new to assigned
  • Owner set to Anyone

we don't need to survive this but at least a usefull message in the log would be good.

comment:3 Changed 8 years ago by Nick Draper

  • Milestone changed from Release 2.1 to Release 2.2

Moved at end of release 2.1

comment:4 Changed 8 years ago by Nick Draper

  • Milestone changed from Release 2.2 to Release 2.3

Moved at the end of release 2.2

comment:5 Changed 8 years ago by Nick Draper

  • Milestone changed from Release 2.3 to Release 2.4

Moved to milestone 2.4

comment:6 Changed 8 years ago by Nick Draper

  • Milestone changed from Release 2.4 to Release 2.5

Moved at the code freeze for release 2.4

comment:7 Changed 7 years ago by Nick Draper

  • Milestone changed from Release 2.5 to Release 2.6

Moved to r2.6 at the end of r2.5

comment:8 Changed 7 years ago by Nick Draper

  • Priority changed from major to minor
  • Owner changed from Anyone to Martyn Gigg

comment:9 Changed 7 years ago by Martyn Gigg

  • Milestone changed from Release 2.6 to Release 2.7

Batch move to 2.7

comment:10 Changed 7 years ago by Nick Draper

  • Status changed from assigned to new

comment:11 Changed 7 years ago by Nick Draper

  • Milestone changed from Release 2.7 to Backlog

comment:12 Changed 7 years ago by Martyn Gigg

  • Status changed from new to verify
  • Resolution set to invalid
  • Description modified (diff)

We ship numpy & the python modules do depend on it so I don't think this is something that is worth looking into

comment:13 Changed 7 years ago by Russell Taylor

  • Status changed from verify to verifying
  • Milestone changed from Backlog to Release 3.1
  • Tester set to Russell Taylor

comment:14 Changed 7 years ago by Russell Taylor

  • Status changed from verifying to closed

OK

comment:15 Changed 5 years ago by Stuart Campbell

This ticket has been transferred to github issue ​5398

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