Ticket #5277 (assigned)

Opened 8 years ago

Last modified 5 years ago

Crash after very specific reinstallation steps

Reported by: Peter Parker Owned by: Owen Arnold
Priority: minor Milestone: Backlog
Component: Framework Keywords:
Cc: Blocked By:
Blocking: Tester:

Description

Owen - Nick suggested that you may be uniquely suited to look into this one due to your work with the installers, so assigning to you for now if that's ok.

Originally reported under #5198, but that has morphed into a ticket covering a different issue, so raising again here.

Observed on Windows 7, with 64-bit installer. To reproduce:

  • To make sure we start with a clean slate, uninstall Mantid and then delete (or rename) the MantidInstall directory, then reinstall it.
  • Uninstall Mantid again, but this time only delete the contents of the MantidInstall directory.
  • Now reinstall Mantid, and then try to change the facility / instrument via the preferences dialog. An unexpected exception occurs.

Marked as minor since you have to jump through several hoops to get to this point.

Change History

comment:1 Changed 8 years ago by Nick Draper

  • Milestone changed from Release 2.2 to Release 2.3

http://www.mantidproject.org/Release_Notes_2_2_Full_List

comment:2 Changed 8 years ago by Nick Draper

  • Milestone changed from Release 2.3 to Release 2.4

Moved to release 2.4

comment:3 Changed 8 years ago by Nick Draper

  • Milestone changed from Release 2.4 to Release 2.5

Moved at the code freeze for release 2.4

comment:4 Changed 7 years ago by Nick Draper

  • Milestone changed from Release 2.5 to Release 2.6

Moved to r2.6 at the end of r2.5

comment:5 Changed 7 years ago by Nick Draper

  • Component changed from Mantid to Framework

comment:6 Changed 7 years ago by Nick Draper

  • Milestone changed from Release 2.6 to Backlog

Moved to the Backlog after the code freeze for R2.6

comment:7 Changed 7 years ago by Nick Draper

  • Status changed from new to assigned

bulk move to assigned at the into of the triage step

comment:8 Changed 5 years ago by Stuart Campbell

This ticket has been transferred to github issue ​6123

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