Ticket #5470 (closed: worksforme)

Opened 8 years ago

Last modified 5 years ago

Random crash when changing default save directory

Reported by: Martyn Gigg Owned by: Michael Reuter
Priority: critical Milestone: Release 2.6
Component: Framework Keywords:
Cc: Blocked By:
Blocking: Tester: Nick Draper

Description

From Spencer, 

M
There is an intermitent fault (on Win7 64bit anyway) when trying to change Default Save Directory (this I use quite a lot) - it crashes Mantid.
At first I thought it was only when doing it from an Interface, but I think it also does it from the Main window icon.
And it's not just me - while demonstrating Mantid to the group's new member yesterday it crashed her Win7 64bit laptop.
Sp

Change History

comment:1 Changed 8 years ago by Nick Draper

  • Status changed from new to assigned
  • Owner set to Karl Palmen

comment:2 Changed 8 years ago by Nick Draper

  • Milestone changed from Release 2.2 to Release 2.3

Moved at the end of release 2.2

comment:3 Changed 8 years ago by Vickie Lynch

Last edited 8 years ago by Vickie Lynch (previous) (diff)

comment:4 Changed 8 years ago by Vickie Lynch

Last edited 7 years ago by Vickie Lynch (previous) (diff)

comment:5 Changed 8 years ago by Nick Draper

  • Milestone changed from Release 2.3 to Release 2.4

Moved to milestone 2.4

comment:6 Changed 8 years ago by Karl Palmen

  • Owner changed from Karl Palmen to Anyone

comment:7 Changed 8 years ago by Nick Draper

  • Milestone changed from Release 2.4 to Release 2.5

Moved at the code freeze for release 2.4

comment:8 Changed 7 years ago by Nick Draper

  • Milestone changed from Release 2.5 to Release 2.6

Moved to r2.6 at the end of r2.5

comment:9 Changed 7 years ago by Michael Reuter

  • Owner changed from Anyone to Michael Reuter
  • Status changed from assigned to accepted

comment:10 Changed 7 years ago by Michael Reuter

  • Status changed from accepted to verify
  • Resolution set to worksforme

First, I think the above check-in has nothing to do with this ticket.

I tried this using the 2.5.0 release kit on Windows 7 64-bit. I tried changing the default save directory via a couple of interfaces, from the GUI button and from the menu entry about a dozen times and could not get Mantid to crash. I also knowingly picked directories that I couldn't write to, but this didn't have any effect.

comment:11 Changed 7 years ago by Nick Draper

  • Status changed from verify to verifying
  • Tester set to Nick Draper

comment:12 Changed 7 years ago by Nick Draper

  • Status changed from verifying to closed

Not reported for 11 months and several releases ago. Tested by Michael and could not be found. Worksforme approved.

comment:13 Changed 7 years ago by Nick Draper

  • Component changed from Mantid to Framework

comment:14 Changed 5 years ago by Stuart Campbell

This ticket has been transferred to github issue ​6316

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