Ticket #1785 (closed: fixed)

Opened 10 years ago

Last modified 5 years ago

Windows installers are missing the VS80 runtime

Reported by: Martyn Gigg Owned by: Martyn Gigg
Priority: critical Milestone: Iteration 25
Component: Mantid Keywords:
Cc: Blocked By:
Blocking: Tester: Nick Draper

Description

Some Mantid dependencies still require the VS80 runtime but the installer doesn't have it anymore so computers that have not seen a previous version of Mantid will not be able to run it.

Change History

comment:1 Changed 10 years ago by Martyn Gigg

(In [7030]) Reinstate VC80 runtime merge modules within Windows installer. These are still required if a computer has not had Mantid installed prior to the VC100 switch. Re #1785

comment:2 Changed 10 years ago by Martyn Gigg

  • Status changed from new to accepted

comment:3 Changed 10 years ago by Martyn Gigg

  • Status changed from accepted to verify
  • Resolution set to fixed

comment:4 Changed 10 years ago by Nick Draper

  • Status changed from verify to verifying
  • Tester set to Nick Draper

comment:5 Changed 10 years ago by Nick Draper

Email sent to kevin knowles to test on a clean machine

comment:6 Changed 10 years ago by Nick Draper

  • Status changed from verifying to closed

Nick, 32 bit appeared to work fine. I had wanted to try to install the 64bit one but it refused, quite possibly because I had installed the 32bit python! I see python page is recommending python 2.7 or 3.? but as the mantid message said 2.5, I installed 2.5.4. If I have time I might try uninstalling and installing 64bit again. Cheers Kevin

comment:7 Changed 5 years ago by Stuart Campbell

This ticket has been transferred to github issue ​2632

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