Ticket #1220 (closed: invalid)

Opened 10 years ago

Last modified 5 years ago

Mantid slow down and crash after plotting instrument

Reported by: Nick Draper Owned by: Martyn Gigg
Priority: minor Milestone: Release 2.1
Component: Mantid Keywords:
Cc: Blocked By:
Blocking: Tester: Nick Draper

Description

I have noticed a new bug on my Ubuntu box as well as the WISH red hat computers. Rob Dalgliesh has noticed the same bug on the SANS red hat machines. After displaying an instrument view, Mantid becomes extremely slow, to the point where it become unusable. After a while it is essentially frozen and die. This has happened already twice yesterday with our users on WISH. I never experienced this bugs in the previous releases.

Laurent

Change History

comment:1 Changed 10 years ago by Nick Draper

  • Component set to Mantid

This only occurs if started using the full path, not if jusst started with ./mantidplot

comment:2 Changed 10 years ago by Nick Draper

  • Priority changed from major to minor

comment:3 Changed 10 years ago by Nick Draper

  • Milestone changed from Iteration 26 to Iteration 27

Bulk move of tickets to iteration 27, if your ticket is essential for Iteration 26 then move it back.

comment:4 Changed 10 years ago by Nick Draper

  • Milestone changed from Iteration 27 to Iteration 28

Bulk move of tickets at the end of iteration 27

comment:5 Changed 9 years ago by Nick Draper

  • Milestone changed from Iteration 28 to Iteration 29

Bulk move of tickets at the end of iteration 28

comment:6 Changed 9 years ago by Nick Draper

  • Milestone changed from Iteration 29 to Iteration 30

"New" tickets moved at the code freeze of iteration 29

comment:7 Changed 9 years ago by Nick Draper

  • Milestone changed from Iteration 30 to Iteration 31

Bulk move of tickets to iteration 31 at the iteration 30 code freeze

comment:8 Changed 9 years ago by Nick Draper

  • Milestone changed from Iteration 32 to Iteration 33

Moved to iteration 33 at iteration 32 code freeze

comment:9 Changed 9 years ago by Martyn Gigg

  • Status changed from new to verify
  • Resolution set to invalid

This no longer seems to happen and we haven't had reports of it quite some time.

comment:10 Changed 8 years ago by Nick Draper

  • Status changed from verify to verifying
  • Tester set to Nick Draper

comment:11 Changed 8 years ago by Nick Draper

  • Status changed from verifying to closed

invalid approved

comment:12 Changed 5 years ago by Stuart Campbell

This ticket has been transferred to github issue ​2067

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